At Koolaburra by UGG, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website homedecoronsalesus.com and make purchases from our global store (excluding Asia and certain remote regions). By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This includes:

  • Personal Information: Name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via third-party providers).
  • Transaction Data: Details about purchases you make, such as products ordered, payment method, and transaction history.
  • Technical Data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Communication Data: Records of correspondence if you contact us via email or other channels.

2. How We Use Your Information

Your data helps us deliver a personalized and secure experience:

  • Process orders and payments for products like bedding, athletic shoes, bath accessories, and home decor.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and promotional offers (with your consent).
  • Improve our website, product offerings, and marketing strategies based on user behavior.
  • Prevent fraud and ensure compliance with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Trusted partners who assist with payment processing (e.g., Visa, MasterCard, PayPal), shipping, and IT services.
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred under confidentiality terms.

Data is shared only to the extent necessary for these purposes and under strict contractual safeguards.

4. Data Storage and Security

We store data on secure servers and retain it only as long as needed for business or legal purposes. We implement measures such as SSL encryption to protect your information during transmission. After transactions, full payment details are not stored on our systems. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to data processing.
  • Data portability for transfer to another service.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help remember items in your cart and preferences. You can manage cookie settings through your browser, but disabling them may affect site functionality.

We may also use third-party tools (e.g., Google Analytics) to track usage patterns anonymously for improvement purposes.

7. International Data Transfers

As a global business (excluding Asia and certain remote regions), your data may be processed outside your home country. We ensure adequate protection through standard contractual clauses or other legal mechanisms.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the site constitutes acceptance of the revised policy.

9. Contact Us

For questions about this Privacy Policy or your data, reach out to us:

Email: [email protected]
Address: 3734 Edgewood Avenue, Fresno, US 93711